Frequently Asked Questions

Yes. Every meal arrives fully cooked — just heat and eat.

Microwave 2-3 minutes covered, or transfer to a pan over medium heat. Detailed instructions on every label.

Up to 7 days refrigerated. Many can also be frozen for longer storage.

Yes. There’s no commitment — pause or cancel any time before your weekly cutoff.

Pick a plan, choose your meals each week, we deliver fresh. Skip, pause, or cancel anytime.

Your first box ships within 5 business days of signup. You’ll receive tracking info as soon as it’s on the way.

Visit Account Settings then Cancel Subscription. It takes 30 seconds.

From Account Settings, choose ‘Change password’. We’ll email a confirmation link.

Log in to your account, go to Upcoming Deliveries, and edit any week before its cutoff.

Open the week you want to skip in your dashboard and tap Skip. You can skip up to 4 weeks at a time.

The box is curbside-recyclable, the gel packs are reusable, and the liner is 100% recyclable.

Boxes are insulated and stay cold for up to 12 hours. No signature required.

Boxes arrive on your selected delivery day between 8 AM and 8 PM. You’ll get tracking info 24 hours in advance.

Pick a plan, choose your meals each week, we deliver fresh. Skip, pause, or cancel anytime.